PisoFi Guide

Part of the Platforms Compared pillar. Same category: LPB Guide and AdoPiSoft Guide.

PisoFi is a commercial platform for Piso WiFi, computer shops, and multi vendo locations. This guide is the depth page for PisoFi only. The Platforms Compared pillar gives the comparison across platforms. The Voucher guide gives voucher rules in general. The Pause Time pillar gives pause rules across platforms. This page does not repeat those guides in full. It explains the PisoFi points that make it different: cloud sync and what it means after a reboot, WiPass vouchers, e-load, desktop timers for computer shops, charging station management, sub vendo, and detailed sales reports.

PisoFi suits an owner with a larger setup, a computer shop, or a multi vendo location who wants those features in one system and who is willing to spend time learning the admin panel. It suits a first machine owner less well if that owner wants the simplest possible setup and does not need desktop timers, charging, or sub vendo.

Cloud Sync: What It Means in Practice

PisoFi lists remote monitoring through a tunnel based tool, and cloud sync behaviour is the reason many owners choose PisoFi for multi machine locations. In practical terms, cloud sync means session and sales information is not held only on the local machine. That has two useful effects, and two limits an owner should understand before promising anything to customers.

Reboot survival, with limits

A PisoFi machine that restarts can often restore session information from the synced record, rather than losing every local session. That is helpful after a clean reboot or a short power interruption, when customers would otherwise lose time and complain. It does not mean every session always survives every outage. A long power cut, a corrupted local record, a network outage that prevents syncing, or a factory reset can still lose session data. Test a reboot with a test session on your own machine and version, note what survives, and do not advertise reboot proof sessions until you have tested that scenario.

Remote monitoring, and what still needs an on site visit

Remote monitoring lets an owner check machine status, active clients, and sales from another location, through the tunnel based tool listed in PisoFi official features. That helps an owner with several locations compare sales and spot a machine that has gone offline. It does not fix a coin slot jam, a loose cable, a power problem, or a sign that has fallen down. Keep an on site routine alongside remote checks: test the portal as a customer, check the coin slot, check power and cabling, and check the sign and rates.

Licence validation in the admin panel

PisoFi admin shows licence type and key, with a dedicated validation button in its device section, according to its official features. Before you buy a second machine, confirm the licence type for that machine, because a licence for one machine type may not cover another. Keep the licence receipt with the machine records, and note the version you received, because some features differ by version, as noted below.

WiPass and Vouchers: The PisoFi Specific Points

WiPass is the PisoFi name for its voucher system. The Voucher guide covers general voucher concepts, such as expiry, transfer, and invalid codes. This section covers only what is specific to WiPass on PisoFi.

Custom WiPass settings

PisoFi WiPass generation allows custom time, price, download and upload rates, according to its official features. That means an owner can create vouchers for different needs, such as a short voucher for a waiting customer, a weekly voucher for a regular customer, or a voucher with a speed limit for a busy location. Secured vouchers use random passwords, while unsecured vouchers do not use passwords. Secured vouchers are safer for printed vouchers that could be seen by others, because a code alone is not enough without the password. Unsecured vouchers are simpler for a quick sale, but they should not be printed in a place where anyone can photograph them.

WiPass page and portal buttons

The PisoFi portal includes a WiPass page for converted or generated vouchers, and configurable buttons for pause, transfer, WiPass, insert coin, rates, and charging. An owner should test the WiPass flow as a customer: generate a test voucher, enter it on the portal, confirm the time and speed match the voucher settings, and confirm the portal shows the correct remaining time. If the WiPass button is hidden, check portal configuration first, because a hidden button is often a portal setting, not a platform fault.

Transfer, pause, and session options on PisoFi

PisoFi admin can transfer remaining time between clients, pause a client session, disconnect a client, and add, extend, or deduct time, according to its official features. Portal configuration includes pause enable and disable, maximum pause time, pause validity, resume on connect, pause on disconnect, and tethering control. That combination gives an owner more control than a simple pause toggle, but it also gives more settings that can be set wrong. Before opening, test each option you plan to offer: pause with a maximum time, pause validity, and resume on connect, each with a small test payment. The Pause Time pillar explains general pause rules. This guide adds only the PisoFi point: do not enable every pause option at once without testing, because a combination of maximum pause time and pause validity can produce a result that surprises both owner and customer.

Session expiry, auto switch, and auto merge

PisoFi session options include new session expiry, auto switch to the next session, and auto merge of different time and data sessions, according to its official features. Auto merge can help a customer who buys a second voucher while a first session is still active, because the sessions can combine rather than overwrite each other. Auto switch can help a customer move to the next session without manual steps. Test both with small amounts before you rely on them, because a customer who expects separate sessions may be confused if sessions merge, and a customer who expects a merge may be confused if sessions stay separate. State the behaviour on the sign if you offer it as a feature.

E-Load: What PisoFi Offers, and the Version Warning

PisoFi lists e-load with promos, regular load, auto refund, and configurable prefixes. E-load lets a machine sell mobile load as well as WiFi time, which suits a shop where customers already top up phones. The official features page notes that some e-load features may not be available on older versions. That warning matters for buying and for troubleshooting.

Check version before you promise e-load

Before you advertise e-load, confirm the version you will receive, test e-load with a small amount, and test auto refund behaviour for a failed load. If e-load does not appear on your portal, check version and portal configuration before assuming the platform lacks the feature. If you bought a machine second hand, check its version against the current official features, because an older version may not include the e-load options shown on the current features page.

Who to contact for an e-load problem

An e-load problem can be an operator issue, a platform issue, or a payment provider issue, depending on where the transaction stopped. The PisoFi Help approach in the PisoFi Help page is: operator first for machine and portal issues, platform supplier for licence and version issues, and payment provider only after the operator confirms payment was received. Keep the payment reference, time, and amount for any e-load dispute, and do not share full account details publicly.

Desktop Timers for Computer Shops

PisoFi is distinct among the main platforms in offering desktop options for computer shops, with a dedicated Windows application for lockscreen and time monitoring, and separate desktop pause and rate settings, according to its official features. That matters because a computer shop customer uses a desktop computer, not only WiFi on a phone, and the timer, pause, and rate rules for a desktop session are different from a WiFi session.

Separate rates and pause for desktop

PisoFi rates include separate WiFi, desktop, and charging rates, with fully customisable rates and descriptions. An owner should set desktop rates separately from WiFi rates, and test desktop pause separately from WiFi pause, because a customer on a desktop may need a different pause rule from a customer on a phone. Do not copy WiFi rates to desktop without testing, because a desktop session that uses more bandwidth or a longer session will feel unfair if priced the same as a short WiFi session without a reason.

Test desktop as a customer, not only from admin

Install the desktop application on a test computer, start a test session, pause and resume, check the lockscreen behaviour, and check what happens when time expires. If the desktop timer does not match the portal timer, check version, desktop settings, and network connection before opening that computer to customers. A desktop timer that drifts from the portal timer will cause disputes that are hard to resolve after the fact, because the customer and the owner will each have a different record.

Charging Station Management

PisoFi charging station management allows extend, pause, deduct, transfer, and disconnect options for charging users, according to its official features. Charging is a separate service from WiFi time, and it should be priced and explained separately. A customer who pays for charging should know: how long charging lasts, whether charging time can be paused, whether charging time can be transferred, and what happens if the charging cable is unplugged early. Set charging rates separately from WiFi rates, test charging with a test device, and state the charging rule on the sign. Do not bundle charging and WiFi time into one price without explaining both parts, because a customer who only wants charging should not have to pay for WiFi time they do not need, and vice versa.

Sub Vendo and Multi Machine Locations

PisoFi lists sub vendo selection where available, with simultaneous coin insertion on main and sub vendos. Sub vendo means a second vending unit linked to a main unit, so customers can pay at either unit. For an owner, the practical checks are: confirm sub vendo support for your version and licence, test coin insertion on both main and sub units at the same time, test whether a session started on a sub vendo is visible on the main admin view, and test what happens if the link between units is interrupted. A sub vendo that is not tested under simultaneous use can appear to work in a quiet test and fail during a busy period.

Sales reports and site control

PisoFi sales monitoring includes daily and monthly views, filters by machine, sales type, and date, and downloadable reports in common file formats. That helps an owner with several machines compare locations and spot a machine that is underperforming. Site control includes website block and allow lists, and MAC control with block and allow lists for device addresses. Use block lists carefully, because blocking a whole site or a device address can affect legitimate customers, and a block list that is too broad will generate complaints that are hard to trace. Note any block or allow change with a date, so you can reverse it if it causes a problem.

Admin Login on PisoFi

Admin access on PisoFi is through the admin panel, usually at 10.0.0.1/admin, while connected to the machine network. The Admin Login guide covers first login and general admin safety in full. The PisoFi specific default reported in guides is administrator with password admin12345. Change it on first login, do not leave it on a live machine, and do not write the new password on the machine. If the default does not work, check supplier notes and contact the supplier, rather than trying passwords from the internet. A factory reset as a last resort will wipe rates, WiFi name, and voucher settings, as explained in the Admin Login guide.

Co-admin accounts are a PisoFi feature, with permissions per account for WiFi clients, sales, WiPass, and other areas. Use co-admin accounts for staff who need limited access, rather than sharing the main admin password. A staff member who only needs to check sales should not have permission to change rates or reset the machine.

Frequently Asked Questions About PisoFi

What is WiPass on PisoFi?

WiPass is the PisoFi name for its voucher system. A WiPass voucher is a code with custom time, price, and speed settings set by the owner. Secured WiPass vouchers use random passwords, while unsecured vouchers do not. Full voucher rules, including expiry and transfer, are in the Voucher guide.

Can a PisoFi WiPass voucher be used on an LPB or AdoPiSoft machine?

No, in the usual case. A WiPass voucher is for PisoFi machines, and a voucher for one platform does not transfer to another platform unless the operator confirms a specific cross platform feature for that setup. Check the machine platform before buying a voucher for another machine.

Why does my PisoFi machine not show e-load options?

Check version first, because some e-load features may not be available on older versions, according to PisoFi official features. Then check portal configuration and whether e-load is enabled for your machine. If version and settings are correct, contact your supplier with version and machine details.

Can I manage a PisoFi charging station and WiFi from the same admin panel?

Yes, PisoFi admin includes charging station management alongside WiFi client management, with extend, pause, deduct, transfer, and disconnect options for charging users. Set charging rates separately from WiFi rates, and test charging with a test device before offering it to customers.

How do I check PisoFi sales for one machine only?

Use the sales monitoring filters by machine, sales type, and date, and download the report for that machine and period. That filter is more useful than a total sales figure, because a total across machines can hide a machine that has stopped crediting coins or that has gone offline.

Does PisoFi cloud sync mean my sessions are safe if the machine is stolen?

No, cloud sync helps with reboot and remote monitoring, but it does not make a stolen machine safe, and it does not replace physical security. Use a cage or secure mounting, keep licence and machine records separately, and contact your supplier quickly if a machine is stolen, so the licence and remote access can be checked. Physical security is covered in the Safety Guide.

Names Reported in Operator Discussions, Not a Feature List

Operator discussions also mention names such as FoxPisoWiFi, SmartFi, and Mikhmon. This guide does not claim a full feature list for those names, and it does not treat them as PisoFi features. If an operator is considering one of them, verify its current terms, version, and support from its own supplier before relying on it, and test it as a customer before opening.

What to Read Next

If you want the wider comparison, go to the Platforms Compared pillar.

If you want voucher rules in full, go to the Voucher guide.

If you need pause rules in full, go to the Pause Time pillar.

If you need admin safety and recovery, go to the Admin Login guide.

If you need update, backup, and rollback steps, go to the Piso WiFi Software Update post.

If you need machine setup and parts, go to the Vendo pillar.