Piso WiFi fixes for portal, connection, pause, coin, voucher, and speed problems, in step order.
After a factory reset, a Piso WiFi machine often returns to a default WiFi name, and the custom name customers knew disappears. That can look like the machine is broken, or like a different machine has replaced it, but in most cases it is the expected result of a reset: custom settings, including the WiFi…
Up: Piso WiFi Troubleshooting | Related: Voucher Not Working | GCash Paid but No Voucher Symptom Check: What Exactly Does Accepted Mean Here?Likely Causes, in OrderUser Checks You Can Do YourselfOperator Checks, Labelled as Operator OnlyProof to Show the OperatorPreventionFrequently Asked Questions About Voucher Accepted but No TimeWhat to Read Next Answer first: A success…
Symptom Check: Did Time Run, or Did the Session End?Likely Causes, in OrderUser Checks, by Phone TypeOperator Checks, Labelled as Operator OnlyProof to Show the OperatorPreventionFrequently Asked Questions About Time Running While LockedWhat to Read Next Answer first: Locking your phone does not pause Piso WiFi time on most systems. Tap Pause on the portal…
Up: Troubleshooting | Also in Troubleshooting and Fixes: Coin Slot Not Working and Coin Counted Twice Symptom Check: Which Wrong Time Pattern Do You Have?Likely Causes, in OrderUser Checks You Can Do YourselfOperator Checks, Labelled as Operator OnlyProof to Show the OperatorPreventionFrequently Asked Questions About Wrong Time LeftWhat to Read Next Answer: Note which pattern…
Customer Symptom Check: What to Do FirstLikely Causes, in Order, for OperatorsOperator Fix Order, Labelled as Operator OnlyWhat Counts as Proof, for Customers and OperatorsPreventionFrequently Asked Questions About Rates Reverting After a RebootWhat to Read Next In short: a reboot reversion usually means the new rates were not fully saved, were lost through failing storage,…
Up: Troubleshooting | Portal Not Loading | Portal Not Secure Symptom Check: Compare Like With LikeLikely Causes, in OrderUser Checks, in a Fair OrderWhat the Comparison Tells the OperatorOperator Checks, Labelled as Operator OnlyProof to Show the OperatorPreventionFrequently Asked Questions About One Phone Works and Another Does NotWhat to Read Next Answer first: When a…
If your browser shows Not Secure on a Piso WiFi portal, it does not automatically mean the portal is fake or that your money is already lost. It usually means the portal is served over local HTTP, not HTTPS, so the browser cannot verify it with a public certificate. That is normal for a local…
Symptom Check: Where Exactly Does It Drop?Likely Causes, in OrderUser Checks You Can Do YourselfOperator Checks, Labelled as Operator OnlyProof to Show the OperatorPreventionFrequently Asked Questions About Outdoor Drops at DistanceWhat to Read Next Answer first: If the portal works close to the machine but drops, freezes, or loses the session as you move away,…
Customer Symptom Check: What to Do FirstLikely Causes, in Order, for OperatorsOperator Fix Order, Labelled as Operator OnlyWhat Counts as Proof, for Customers and OperatorsPreventionFrequently Asked Questions About a Machine Offline After an ISP ChangeWhat to Read Next A machine that goes offline after an ISP change is different from a machine with no power,…
Up: Troubleshooting · Also in Troubleshooting and Fixes: Voucher Not Working · Coin Slot Not Working Symptom Check: What Exactly Happened With GCash?Likely Causes, in OrderUser Checks You Can Do YourselfWho to Contact First, and in What OrderOperator Checks, Labelled as Operator OnlyProof to Show the OperatorPreventionFrequently Asked Questions About GCash Paid but No VoucherWhat…